FishNet Secure Terms and Conditions of Use

  1. Glossary
    1. In these Terms and Conditions of Use, any reference to DAF refers to the Queensland Department of Agriculture & Fisheries. Any reference to "us", "we", "ours" is a reference to DAF.
    2. In these Terms and Conditions of Use, where the words or terms appear they shall have the following meaning:

      "Business Day" means a day that is not Saturday or Sunday, or a public holiday or during the Christmas to New Year office closure.

      "Business Hours" means 9am to 4pm on a Business Day.

      "Computer" means any form of computer (e.g. personal computer, tablet, smart phone) that you use to access the FishNet Secure system.

      "Fishing Authorities" means all your commercial fishing authorities issued by us

      "FishNet Secure" means the online Fisheries Queensland system hosted by DAF which can be accessed with your computer via the Internet. This facility allows you to:

      • Obtain information about your Fishing Authorities;
      • Perform a limited number of transactions in relation to your Fishing Authorities;
      • View notices (including your invoices), and
      • Pay through a payment portal.

      "Licensing Unit" means Fisheries Licensing, a unit of DAF.

      "Notice" means any form of written communication between you and DAF which includes written correspondence faxed, mailed by prepaid post or emailed.

      "Password" means the unique 8 to 64 character code that enables you to use the FishNet Secure system. Your Password must include at least 3 of the following character types – lowercase, uppercase, numbers, or symbols.

  2. General
    1. In accepting access to FishNet Secure you agree to comply with these Terms and Conditions of Use.
    2. Understand that this system should not be used as the sole basis for making business decisions.
    3. Notify the Department of Agriculture & Fisheries (DAF) of any discrepancies in your details as soon as possible.
    4. All transfers of quota undertaken on your Fishing Authorities will appear in the next statement.
    5. Our agreement with you, in accordance with these Terms and Conditions of Use and any transactions carried out under it, is governed by the laws in force in Queensland. Both you and DAF submit to the jurisdiction of the Queensland courts in respect of any disputes.
    6. You authorise us to give information about you and any Fishing Authorities to others in order to execute your instructions to us via FishNet Secure or where we reasonably think it necessary for the provision of that service.
    7. From time to time we may advertise other products or services on the website through which you access FishNet Secure. You consent to receiving such advertising material when accessing our website or FishNet Secure.
    8. From time to time we may ask you to participate in a survey when you access FishNet Secure.
    9. We may attach services to, or remove services from, FishNet Secure. You will be notified if this is the case. Separate Terms and Conditions of Use may apply to the added service.
  3. Using FishNet Secure
    1. In order to access FishNet Secure, you must:
      1. Be the holder of a fishing authority issued by DAF.
      2. Register for a Password on FishNet Secure
      3. Have received notification from the Licensing Unit that your account is registered.
  4. Restrictions and Termination of Access to FishNet Secure
    1. You must not access a client’s FishNet Secure account unless you are that client.
    2. We reserve the right to restrict your access to FishNet Secure.
    3. You may cancel your use of FishNet Secure at any time by giving us Notice. If terminating by Notice the service will be cancelled on the first Business Day after the Notice is received by the Licensing Unit.
  5. Protecting your Password and Computer
    1. You agree to protect your Password as a means of preventing fraudulent or unauthorised use of your Fishing Authorities via FishNet Secure.
    2. You are responsible for preventing unauthorised access to any computer used to access FishNet Secure.
  6. Disputed Information
    1. If you believe any FishNet Secure transaction is wrong or unauthorised, or your periodical statement contains any instances of unauthorised use or errors, notify DAF during Business Hours as soon as possible.
    2. Your complaint will be investigated, and if we are unable to immediately resolve your issue to a mutual satisfaction, we will advise you of the procedures for further investigation and may request further information from you to obtain a resolution.
    3. It is recommended that you record all receipt numbers, payment or transfer reference numbers as issued to you by FishNet Secure to assist in checking transactions against your statements.
  7. Our Liability
    1. To the extent permitted by law, we, our agents or nominated service providers will not be liable to you for any loss, including consequential damage, arising because of access to FishNet Secure by:
      1. Yourself; or
      2. Another person.
    2. To the extent permitted by law, we, our agents or nominated service providers will not be liable to you for any loss, including consequential damage, arising because of:
      1. Your failure to follow the procedures outlined in clause 5 above.
      2. Connection problems to FishNet Secure from your computer.
  8. Changes to Terms and Conditions of Use
    1. The first time you register with FishNet Secure you will be required to read and accept the Terms and Conditions of Use before you can access FishNet Secure.
    2. We may change these Terms and Conditions of Use from time to time or may vary the FishNet Secure service provided to you.
    3. When the Terms and Conditions of Use are changed, you will be asked to read and accept the revised Terms and Conditions of Use.
    4. We are not obliged to give you advance Notice if an immediate change to the Terms and Conditions of Use is deemed necessary for the security of FishNet Secure or individual accounts.