IMPORTANT INFORMATION FOR USING FISHNET SECURE

Before you use FishNet, you must:

  1. Understand that this system should not be used as the sole basis for making business decisions.
  2. Notify the Department of Agriculture & Fisheries (DAF) of any discrepancies in your details as soon as possible.
  3. Have been Registered as a FishNet user and have been issued with a Password.
  4. Below are the guidelines you must follow to guard against unauthorised use of your FishNet access rights. These guidelines provide examples only of security measures and will not determine your liability for any losses resulting from unauthorised transactions using your Password.
  5. By logging into Fishnet Secure it is determined you have accepted the following Fishnet Terms and Conditions of Use.

Guidelines for ensuring the security of your password. You must take the following steps to guard against unauthorised use:

  1. Use care to keep your FishNet password secret.
  2. Do not tell or show your Password to another person or allow any person to observe as you enter the Password. If you decide to tell someone your Password, they become your Nominee and are subject to these Conditions of Use.
  3. We recommend against recording your Password. If you do so, you are responsible for keeping any records of your Password secure and protected.
  4. If you do record your password you must keep any records of your FishNet account and your Password separate from each other.
  5. We will provide a Password to you for accessing FishNet. You should change your password when you first log onto Fishnet and at regular intervals. If you choose your own Password, you must not select an obvious Password such as a dictionary word, name, date or vehicle make, model or registration number, or any other character combination that could be associated with you. Passwords may consist of any combination of characters on your keyboard but must contain (in any order you choose) at least two numeric digits and at least two characters that are not numeric digits and be between 6 and 14 digits long.
  6. If you forget your Password, FishNet provides has the facility to reset your Password.
  7. If you believe that another person knows your Password, change your Password immediately using FishNet or contact us directly during Business Hours on (07) 3087 8811.
  8. You have a responsibility to exercise reasonable care to prevent unauthorised access to the computer you use for FishNet. Please read carefully Clause 3 in the FishNet Terms and Conditions of Use for methods to minimise unauthorised access and maximise protection for your privacy.

FishNet Terms and Conditions of Use


  1. Introduction
    1. In accepting access to FishNet system you agree to comply with these Conditions of Use.
    2. In these Conditions of Use, any reference to DAF refers to the Queensland Department of Agriculture & Fisheries. Any reference to "us", "we", "ours" is a reference to the Queensland Department of Agriculture & Fisheries.
    3. In these Conditions of Use, where the words or terms appear they shall have the following meaning:

      "Ancillary Equipment" means any equipment (personal computer or otherwise) specified by us that you will require to use FishNet system.

      "Business Day" means a day that is not Saturday or Sunday, or a public holiday or during the Christmas to New Year office closure.

      "Business Hours" means 9am to 4pm on a Business Day.

      "Day" means a 24 hour period commencing on midnight Eastern Standard Time.

      "FishNet" means the online Fisheries Queensland system hosted by DAF which can be access with your Ancillary Equipment via the Internet. This facility allows you to obtain information about, and perform a limited amount of transactions in relation to, your Fishing Authorities; view notices including your invoices and pay though a payment portal.

      "Nominee" means any person to whom you have disclosed your Password or have authorised in any way to use your FishNet system.

      "Fishing Authorities" means all your commercial fishing authorities issued by us

      "Licensing Unit" means Fisheries Licensing, a unit of DAF.

      "Notice" means any form of written communication between you and DAF which includes written correspondence faxed, mailed by prepaid post or emailed.

      "Password" means the 6-14 digit alphanumeric combination that enables you to use FishNet system.

    4. Unless otherwise required by the context, words importing the singular include the plural and vice versa.
    5. We may attach services to or remove services from FishNet. You will be notified if this is the case. Separate terms and conditions of use may apply to the added services.
  2. Restrictions and Termination of Access to FishNet
    1. We reserve the right to restrict your access to FishNet.
    2. You may cancel your use of FishNet at any time by giving us Notice or by logging onto FishNet. If terminating by Notice the service will be cancelled on the first Business Day after the Notice is received by the Licensing Unit.
    3. We may immediately terminate your use of FishNet at any time for security reasons or if you breach these Conditions of Use or the terms and conditions of any Fishing Authorities.
    4. We may terminate your use of FishNet, for any reason, by giving you 14 days notice. The Notice does not have to specify reasons for cancellation.
  3. Protecting your Password, Computer and Ancillary Equipment
    1. We will provide you with a Password to use FishNet. You agree to protect this Password as a means of preventing fraudulent or unauthorised use of your Fishing Authorities via FishNet.
    2. If you give your Password to your Nominee, you will be liable for all transactions carried out by your Nominee using FishNet. Your Nominee's use of FishNet is governed by these Conditions of Use. You will be liable for any failure of your Nominee to observe these Conditions of Use. DAF
    3. Is not liable for any transaction carried out by your Nominee or for any consequence of your giving your Password to your Nominee.
    4. You must not tell or show your Password to another person or allow it to be seen by another person, including family and friends.
    5. If you need to record your Password then do not under any circumstance record it on your computer or related articles unless you have taken reasonable steps to carefully disguise it or to
    6. Prevent unauthorised access to the record. It is not reasonable to disguise your Password as a telephone number, a birth date or by changing the order of the characters in the Password.
    7. You have a responsibility to exercise reasonable care to prevent unauthorised access to the Ancillary Equipment you use for accessing FishNet.
    8. You must not leave your computer unattended while you are logged into FishNet .You should ensure that the computer is checked for viruses, trojans, spyware, and other ‘malware’ before using FishNet. Ensure that your computer is configured with current antivirus software and that you frequently use it to test your computer.
    9. We suggest you clear your internet browser cache (session memory) files at the end of your FishNet session in order to protect your privacy and prevent anyone from tracing your steps through the cache memory files.
    10. Additionally, we suggest that you shut down all the windows of the browser you have used to gain access to FishNet and then restart the browser in order to ensure that the "back" function (or similar function in your browser) cannot be used to trace your activities. If you require assistance in regards to clearing your browser's cache, we suggest you review your browser Help facility or contact a PC support or maintenance service for instructions on how to complete this process.
  4. Notification of Loss, Theft or Unauthorised Use of Your Password
    1. If your Password is misused, lost, stolen or becomes known to someone else (other than your Nominee), you must immediately:
      1. (During Business Hours) telephone us or log onto FishNet and disable the account or log onto FishNet and change the password; or
      2. (Outside of normal Business Hours) log onto FishNet and disable the account or log onto FishNet and change the password.
      3. If you would like to reactivate the account once disabled please submit a Password Request form to the Licensing Unit.
  5. Using FishNet
    1. We will advise you from time to time of the transactions which FishNet will enable you to perform.
    2. In order to access FishNet, you must:
      1. Be the -holder of a fishing authority issued by DAF.
      2. Own or operate the required Ancillary Equipment.
      3. Register for a Password on Fishnet
      4. Have received notification from the Licensing Unit that your access to FishNet is approved.
    3. Where a Fishing Authority is in the name of more than one person, all licence holders must be in agreement for one of the licence holders to Register for a Password on Fishnet.
    4. Where a Fishing Authority is in the name of a Company, the company director/s and secretary must be in agreement for one of the office bearers to Register for a Password on Fishnet.
    5. Therefore passwords issued to open Fishnet Secure Accounts online will be taken to have the approval of the Authority holder recorded on The Department’s Register of Authorities at the time.
  6. Disputed Information
    1. If you believe any FishNet transaction is wrong or unauthorised, or your periodical statement contains any instances of unauthorised use or errors, notify us during Business Hours as soon as possible.
    2. Your complaint will be investigated, and if we are unable to immediately resolve your issue to a mutual satisfaction, we will advise you of the procedures for further investigation and may request further information from you to obtain a resolution.
    3. It is recommended that you record all receipt numbers, payment or transfer reference numbers as issued to you by FishNet to assist in checking transactions against your statements.
  7. Our Liability
    1. To the extent permitted by law, we, our agents or nominated service providers will not be liable to you for any loss, including consequential damage, arising as a result of access to FishNet by
      1. yourself
      2. your nominees
      3. another person.
    2. To the extent permitted by law, we, our agents or nominated service providers will not be liable to you for any loss, including consequential damage, arising as a result of
      1. Your failure to follow the procedures outlined in clause 3 above.
      2. Connection problems to FishNet from you Ancillary Equipment.
  8. Transaction and Other Fees
    1. We will advise you whether we charge any fees and the amounts of such fees for any other service provided in relation to FishNet.
    2. General information on standard fees and charges is also available to you on request from the Licensing Unit.
  9. Changes to Conditions of Use
    1. We may change these Conditions of Use from time to time or may vary the FishNet service provided to you.
    2. We will notify you (by Notice in newsletter or statement or by an individual Notice) at least 30 days before the effective date of change if it will:
      1. Impose or increase charges for the use of your Password or for issuing additional or replacement Passwords.
      2. Increase your liability for losses or impose, remove or adjust daily or other periodic transaction.
      3. Impose limits applying to the use of your Password, your Fishing Authorities or the Ancillary Equipment.
    3. Conversely, reducing these obligations means we will notify you when we next correspond with you, by a Notice in the Newsletter or statement of account.
    4. We are not obliged to give you advance Notice if an immediate change to the Conditions of Use is deemed necessary for the security of FishNet or individual accounts.
  10. Miscellaneous
    1. These Conditions of Use govern your use of FishNet.
    2. All transfers of quota undertaken on your Fishing Authorities will appear in the next statement.
    3. You agree that you will promptly notify us of any change of address for the mailing of account statements, etc. You can advise a change of address, email or telephone contact details through FishNet.
    4. We may post all account statements and Notices to you at your postal address.
    5. It is your responsibility to obtain and maintain the Ancillary Equipment required to use FishNet.
    6. Our agreement with you in accordance with these Conditions of Use and for the transactions carried out under it are governed by the laws in force in Queensland. Both you and DAF submit to the jurisdiction of the Queensland courts in respect of any disputes.
    7. You authorise us to give information about you and any Fishing Authorities to others in order to execute your instructions to us via FishNet or where we reasonably think it necessary for the provision of that service.
    8. From time to time we may advertise other products or services on the website through which you access FishNet. You consent to receiving such advertising material when accessing our website or FishNet.
    9. From time to time we may ask you to participate in a survey when you access FishNet.